Refund Policy

This policy is part of the Terms of Service between you and Safe Auto LLC d/b/a MagicBoost AI. Nothing in this policy limits refund rights you may have under applicable law.

1. First Ad Special ($49 One-Time Payment)

• What you receive: one 15-second promotional video, social-media ready, with one revision.
• No subscription: this is a one-time payment and has no automatic renewal.
• Full refund before production: request cancellation before production begins for a full refund to the original payment method.
• After production begins: the $49 First Ad payment is not refundable. You receive one revision; if the delivered ad does not meet the agreed brief after that revision, we will make one remake at no additional charge.

2. Monthly Subscription Plans

Cancellation

• Cancel anytime via the Stripe Customer Portal — no fees, no calls required
• Cancellation takes effect at the end of the current billing period; you receive that period's remaining deliverables

Refunds

• Full refund: Within 7 days of a billing charge if no content has been delivered for that period
• Pro-rata refund: Within 7 days of a billing charge if content has been partially delivered — refunded in proportion to the undelivered items for that billing period (e.g., 5 of 10 items delivered = 50% refund)
• No refund: More than 7 days after the charge, or once all content for the billing period has been delivered
• Our failure to deliver: If we fail to deliver plan content as specified, Terms of Service §5 applies — you may choose a 20% credit or a pro-rata refund for the undelivered items, regardless of the 7-day window.

3. How to Request a Refund

1. Email magicboostai@gmail.com with subject "Refund Request"
2. Include: order ID, purchase date, and reason
3. Approved refunds are processed within 5–10 business days to the original payment method

4. Non-Refundable Items

• Deliverables already completed, delivered, and within spec (your license to these is permanent once paid — see Terms §4.2)
• Rush delivery surcharges
• Third-party costs already incurred (ad spend, platform fees)

5. Subscription Reactivation

If you cancel and later resubscribe, current pricing applies; previous pricing is not guaranteed.

6. Billing Disputes and Chargebacks

Please contact us before filing a chargeback — we resolve most billing issues within 2 business days. Chargebacks filed without first contacting us may result in suspension of your account while the dispute is investigated.

7. Contact

Safe Auto LLC d/b/a MagicBoost AI · 18902 FM 529, Cypress, TX 77433 · magicboostai@gmail.com